“The Turning Point: When My Property Dreams Nearly Collapsed"

They say every empire has its battle scars. 

Mine came wrapped in legal paperwork, causing sleepless nights, a broken state of mind, and hospitalisation. 

Five to six months passed without completing the purchase, and three months have elapsed since my deadline. GG could not secure my purchase despite all the paperwork and other essential documents, and funds were satisfactory on my part, so I decided to cancel altogether. And issue a formal request letter for the £5,000 reservation fee + daily interest, as explained and sent via email correspondence to all associates involved. I was ignored and forgotten by API GLOBAL UK LIMITED, for whom I paid £5K, which vanished into thin air. 

Meanwhile I am still dealing with the previous court battle with another law firm that represented the developers, E.L. Group, for the loss of my second purposed purchase property, The Residence, Greengate, Manchester M1, for a whopping £138.167, which so far our law firm, which represented us, investors of 159, totalling approx £12M, managed to secured us each investor and received back 25%, it'sit's positive news right?! We are all determined to reclaim our hard-earned money, with a court case scheduled for the end of 2026.

I am expressing my significant concerns regarding my current situation.

It has come to my attention that a member of the Lomax property purchase team, along with their associates—including the consultant I had hoped would provide assistance, the account manager, and the sales progressor from API Global UK Limited—are aware of the challenges I am facing. These challenges include health issues, university examinations, the recent loss of a family member, a pending court case, and work commitments. Despite these circumstances, I have not received any communication from them regarding the £5,000 reservation fee I deposited, which is rightfully owed to me according to our legal agreement and contract. The purchase did not proceed due to significant delays in valuing the Lomax property.

Upon receiving approval from the seller developer to access the NewBuilt apartment, the appointed valuer—selected by the lender referred by GetGround—identified a leak within the apartment. After a five-month wait, one can imagine my frustration, particularly given that the building is newly constructed. Moreover, the sales representative from API Global UK informed me that the source of the leak was not from my apartment but rather from the unit above.

In response to this information, I formally communicated a deadline to my mortgage broker, who has been invaluable in resolving this matter and maintaining clear communication lines. She has demonstrated a genuine commitment to client care. Furthermore, my newly incorporated business, established through GetGround, has designated them as my acting secretary, as documented in the records held at Companies House.

My initial portfolio manager responded, confirmed, and acknowledged my correspondence on 11 August 2025, stating that my concerned overdue issue would be referred to GG's Head of Compliance. But unfortunately, it stopped there, and I have not received any update since, which was very disappointing.

I appreciate your acknowledging the stress this situation has caused and your efforts to escalate the matter. However, I must reiterate that the failure to complete the transaction was not due to any fault or delay on my part. As documented in our prior correspondence with the team, the following issues were central to the breakdown of the transaction:

To be continued.......