She Fight Beyond the Property: When Banks and Telecoms Betray You

Chapters 2 – The Financial Institutions Betrayal 

From Property Scams to Financial Warfare

After surviving the chaos of fraudulent property developers and unfinished investments, I thought the worst was behind me. But the truth? The battle had only just begun.

In this next chapter of my journey, I expose how financial institutions and telecom giants—those we trust to protect our money and communication—can become silent predators in our lives.

The Credit Card Trap: A Glittering Lie

In 2019, I was lured by NewDay Ltd’s Amazon partnership, which offered a £5,000 credit limit and sparkling rewards. It felt like a lifeline during the pandemic. But behind the glitter was a trap.

One blocked transaction spiralled into a humiliating accusation of fraud. I was mocked, doubted, and dismissed—all because I dared to joke about my age. Their disbelief wasn’t just about identity—it was discrimination.

I fought back. I gathered evidence, recorded calls, filed a complaint, reported it to the Ombudsman, and sued them. And I won! However, even after victory, NewDay continued to threaten. The emotional toll was immense—panic attacks, hospital visits, and a haunting sense of betrayal.

Chapter 3---- BT’s Default Nightmare: £38 That Almost Broke Me

Between 2021 and 2023, BT claimed I owed £38 from years ago. I had proof of payment, but they didn’t care. They sent letters, called, threatened—it was relentless.

Customer service became a battlefield. Each call was a repeat of the last, and each representative was more confused than the one before. I escalated, documented, and even involved the Financial Ombudsman. They sided with BT.

But I didn’t give up. I contacted senior management, presented my case, and finally, after years of torment, BT removed the default from my credit report.

What I’ve Learned—and What You Must Know

Persistence is Power: Never back down. Your voice matters.

Document Everything: Emails, calls, receipts—your paper trail is your shield.

Seek Help, But Be Prepared to Fight Alone: Ombudsman, lawyers, friends—use every tool, but know your strength lies within.

Protect Your Mental Health: The Toll Is Real. Prioritise your well-being.

A Message to You

If you’ve ever felt silenced, dismissed, or betrayed by the systems meant to protect you, know that you are not alone. My story is your story. And together, we can rewrite the narrative.

Let’s expose the truth. Let’s demand accountability. Let’s be unapologetically brave.